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Unique Solutions for Public Service Digital Innovation

We specialise in developing robust mobile applications and software solutions that meet the unique needs of Australian federal, state, and local government agencies. Our experienced team understands the unique landscape of Australian government technology, including compliance with the Digital Government Strategy, accessibility standards, and procurement processes.

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Why Government Agencies Choose Us?

Our government-focused approach ensures that your digital transformation initiatives not only meet current needs but is built for future scalability and integration opportunities.

  • Proven Government Project Experience
  • Government-Grade Security & Compliance
  • Accessibility & Inclusion by Design
  • Transparent Development Process
  • Australian-Owned Commitment to Public Service

Our Certifications

Our Awards

Our Process

Our Development Process for Government Projects.

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1. Planning & Strategy (Discovery Phase)

This initial phase involves defining your app's purpose, target audience, and core features.

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2. Design (UX/UI Design Phase)

Create the user experience (UX) and user interface (UI) of your app.

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3. Development (Coding Phase)

Developers build the front-end (what users see and interact with) and back-end (server, database, APIs) of your app.

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4. Testing & Deployment

Ensuring your app works perfectly and evolves post-launch.

Our Work

Here are a few projects that we have worked on.
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Australian Defence Force

iOS, Android and Web App Development

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The Australian Taxation Office

iOS & Android App Development

Testimonials

Be just as inspired by our clients as we are by them.

"As an entrepreneur and start-up founder in the heavy vehicle and crane business, finding a trusted partner who truly understands where you need to go - and the unique challenges you face - is absolutely crucial. That's exactly what I found with the Elegant Media team in Melbourne. From day one, they've been nothing but professional, approachable, and genuinely invested in making sure everything went smoothly."

Google
Nicola Young - Australia

"Thanks to Elegant Media for producing our app, it was well worth the wait, special thanks to Kavi for managing the project, she was very patient with us and maintained a high level of professionalism throughout the duration of the project."

Google
Brodie Great - Australia

"Super happy so far with the development of my app. They were quick to return my initial call, read up on my website about my project and were very reasonable with the pricing due to my non profit organisation. The development process so far is very smooth and communication is great. So far I couldn't be happier! Thanks Elegant Media!"

Google
Frederike NightNanny - Australia

"Our NZ company is involved with the App build team at Elegant Media. During our relationship we have been encouraged by the introduction of staff based in NZ. We recommend Elegant Media in this digital space. Their customer care is excellent and we especially appreciate their confidence and clarity in all aspects of their service provision."

Google
Carol Paterson - New Zealand

"As an entrepreneur and start-up founder in the heavy vehicle and crane business, finding a trusted partner who truly understands where you need to go - and the unique challenges you face - is absolutely crucial. That's exactly what I found with the Elegant Media team in Melbourne. From day one, they've been nothing but professional, approachable, and genuinely invested in making sure everything went smoothly."

Google
Nicola Young - Australia

"Thanks to Elegant Media for producing our app, it was well worth the wait, special thanks to Kavi for managing the project, she was very patient with us and maintained a high level of professionalism throughout the duration of the project."

Google
Brodie Great - Australia

"Super happy so far with the development of my app. They were quick to return my initial call, read up on my website about my project and were very reasonable with the pricing due to my non profit organisation. The development process so far is very smooth and communication is great. So far I couldn't be happier! Thanks Elegant Media!"

Google
Frederike NightNanny - Australia

"Our NZ company is involved with the App build team at Elegant Media. During our relationship we have been encouraged by the introduction of staff based in NZ. We recommend Elegant Media in this digital space. Their customer care is excellent and we especially appreciate their confidence and clarity in all aspects of their service provision."

Google
Carol Paterson - New Zealand

"As an entrepreneur and start-up founder in the heavy vehicle and crane business, finding a trusted partner who truly understands where you need to go - and the unique challenges you face - is absolutely crucial. That's exactly what I found with the Elegant Media team in Melbourne. From day one, they've been nothing but professional, approachable, and genuinely invested in making sure everything went smoothly."

Google
Nicola Young - Australia

"Thanks to Elegant Media for producing our app, it was well worth the wait, special thanks to Kavi for managing the project, she was very patient with us and maintained a high level of professionalism throughout the duration of the project."

Google
Brodie Great - Australia

"Super happy so far with the development of my app. They were quick to return my initial call, read up on my website about my project and were very reasonable with the pricing due to my non profit organisation. The development process so far is very smooth and communication is great. So far I couldn't be happier! Thanks Elegant Media!"

Google
Frederike NightNanny - Australia

"Our NZ company is involved with the App build team at Elegant Media. During our relationship we have been encouraged by the introduction of staff based in NZ. We recommend Elegant Media in this digital space. Their customer care is excellent and we especially appreciate their confidence and clarity in all aspects of their service provision."

Google
Carol Paterson - New Zealand

Frequently Asked Questions

Yes, we work with federal, state, and local government agencies across Australia. Our experience spans multiple departments and services, from health and education to transport and public safety.
Absolutely. We follow the Digital Service Standard and design principles established by the Digital Transformation Agency (DTA). Our applications meet WCAG 2.1 AA accessibility standards and comply with the Australian Government Design System guidelines.
We implement end-to-end encryption, secure authentication mechanisms (including integration with govID and myGovID), multi-factor authentication, secure API communications, and regular security audits. All code undergoes security testing including penetration testing and vulnerability assessments before deployment.
We have extensive experience working within government procurement requirements, including open tenders, selective tenders, and limited tender processes. We can provide all necessary documentation including compliance matrices, capability statements, and references.
Yes, we have extensive experience integrating mobile applications with legacy government systems, enterprise resource planning (ERP) platforms, customer relationship management (CRM) systems, and various government APIs.
We provide comprehensive documentation including technical architecture documents, security documentation, API specifications, user manuals, administrator guides, training materials, handover documentation, and ongoing maintenance guides.
We develop a wide range of mobile applications for government agencies, including citizen service portals, field workforce management apps, compliance and inspection tools, emergency response systems, internal communication platforms, and public engagement applications. Our solutions are designed to improve service delivery, enhance operational efficiency, and increase citizen engagement.
Yes, we adhere to the Australian Government Information Security Manual (ISM) and can develop applications that meet Protected, Confidential, and Secret classification levels.
Our team holds relevant security certifications and we maintain ISO 27001 certification for information security management.
Yes, we are registered on multiple government procurement panels and marketplaces, making it easier for agencies to engage our services through existing frameworks. Please contact us to discuss which panels are most relevant to your agency.
We develop native applications for both iOS and Android platforms, as well as cross-platform solutions using frameworks like React Native and Flutter. We also develop progressive web apps (PWAs) when appropriate. Our recommendation depends on your specific requirements, target audience, and maintenance considerations.
Yes, we offer comprehensive maintenance and support agreements including security patching, OS updates, bug fixes, performance monitoring, and feature enhancements.
Yes, we provide comprehensive training programs for both end-users and administrative staff. This includes workshops, online training modules, train-the-trainer sessions, and ongoing support during the transition period.

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